When silence speaks volumes: Why brands canโt afford to stay quiet on Jan 26 anymore
โWe donโt get โpoliticalโ.โ
โItโs not our place to say anything.โ
โLetโs just stay out of it.โย
Heard one of these phrases in your workplace? Perhaps youโve even said it yourself. Well, weโve got bad news for you (and your boss): silence isnโt the safe, neutral position you think it is.ย
Silence is its own kind of statement, and an increasingly loud one, that continues to do real harm to First Nations people, erode your brand trust and damage your reputation.
From overcoming the shackles of perfectionism to one very compelling stat on the cost of staying silent, hereโs how businesses and organisations can be brave and take a stand this Jan 26.
Reasons brands donโt speak up (even if they want to)
Turns out there are so.many.reasons why brands keep their mouths firmly shut when it comes to taking a stand on social issues and causes. And honestly? Relatable.ย
Many of them are rooted in emotions us humans are hard-wired to avoid at all costs: fear, uncertainty, vulnerability, standing out.ย
But unless we call them out for what they are, and understand how they dictate our behaviour and prevent us from progressing as a society, weโll never be able to move past them. And thatโs a big problem for anyone claiming to be purpose-led or values-driven.
Here are the biggies:
Fear โย
Fear of backlash. Fear of losing customers. Fear of being โcancelledโ. Fear of saying the wrong thing and setting off a digital dumpster fire. Fear of alienating people in your community, or attracting a tonne of trolls to your social channels.
Perfectionism โ
You want the perfect statement, the perfect wording, the perfect level of lived experience. Many workplaces have inherited the belief that โsilence is more professionalโ or โweโre better off to say nothing than the wrong thingโ.
Bureaucracy โ
Red tape, legalities and compliance handbrakes that mean statements get so watered down they lose meaning and relevance. Maybe you canโt get internal consensus and the topic turns into a political โhot potatoโ and thrown in the โtoo-hard basketโ. So instead of wrestling their way through, they withdraw.ย
Performative-anxiety โ
They donโt feel like theyโre really โdoing the workโ and they donโt want to be performative, or worseโฆ be accused of greenwashing, pinkwashing, purpose-washing or any other shade of washing. So instead of speaking authentically about where theyโre at (including whatโs imperfect), they tap out entirely and hope no one will notice.
Risk-aversion โ
Thereโs worry that taking a stand will jeopardise partnerships, upset investors, or distract from core business. The irony is that silence also carries strategic risk, we just donโt talk about it as loudly.
Lack of clarity โ
This one is quietly devastating. Many brands avoid speaking up because they donโt actually know who they are, what they believe, or what they want to be accountable to. Theyโre not sure if they should take a stand on this issue, every issue, or how to pick and choose without spreading themselves too thin.
Lack of time โ
The daily struggle to stay afloat in business is real. Many brands feel their priority must be profitability above all else, convincing themselves they donโt have time to engage with social issues, or seeing them as a distraction from making money. This is your reminder that purpose and profit are not mutually exclusive. One feeds the other, and even the smallest actions, like a reshare, can speak volumes.
Not having all the answers โ
Many organisations think speaking up requires having all the answers. That you have to dot every i, cross every t, and have an โAโ for every single โQโ. Spoiler: you donโt.ย
โSpeaking up isnโt about having the tidiest script or the most polished stance. Itโs about showing your community that your values are lived, not conditional or based on convenience. Itโs also about choosing moments that matter and showing up imperfectly.โ
โ Erin Morris, Managing Director, Young Folks
The increasing costs of staying silent
We hate to break it to ya, but if youโre doing business in this day and age, you are expected to take a stand on issues that matter. And thatโs not us talking, thatโs what the data says.ย
According to a special report on brand trust, in these polarising and politically charged times, staying silent on certain issues could make a brandโs position worse.ย
Indeed, if a brand ignores its obligation to act, most people will assume the worst: that youโre complicit, or youโre hiding something. Thatโs right. More than half of people (53%) take your silence as a bad thing.ย
With that lens, the potential fallout of staying silent goes beyond a moral question, to one with business risks too. Because not only do customers lose trust when companies hide behind the language of neutrality, but a lack of trust is increasingly becoming a businessโ kryptonite; you canโt survive without it.
โThe landscape has changed, and so has what people expect from brands. Our data shows that trust isnโt won with purpose statements โ itโs earned through relevance, responsiveness, and relentless clarity of action. To be a trusted brand today is to have purpose beyond profit and to authentically show up in culture and community.โ
โ 2025 Edelman Trust Barometer: Special Report - Brand Trust, From We to Meย
Most businesses arenโt staying silent because they donโt care, especially if theyโre a Certified B Corp, social enterprise or purpose-driven organisation. Theyโre staying silent because it feels safer. Maybe it feels easier. And it definitely feels like the path of least resistance, even if it contradicts everything they say they stand for.
But what we know is that silence has a cost too, and a pretty steep cultural, commercial, relational, and reputational one at that. And so, in that way, speaking up becomes less of a โrisky choiceโ and more an example of brave leadership in action.ย
Itโs what values look like when theyโre in motion, not laminated on a wall. Inching closer to getting out the megaphone and wondering โwhat nowโ? We got you.
โIf youโre saying youโre values-led, people will look to see what those values look like in action. Speaking up isnโt about being perfect, itโs about being accountable. Start where you are. Start small. Start imperfectly. But start.โ
โ Laura Thompson (Gunditjmara), Clothing The Gaps Co-founder and CEOย
Turn your values into meaningful action
Real leadership isnโt measured by how loud you shout your values when everyone agrees with you. Itโs how firmly you hold them when people donโt. And it takes practice.
If youโre looking for a way to turn your values into action, jumping on board Clothing The Gapsโ Not A Date To Celebrate campaign is one way to model that leadership.ย
The Not A Date To Celebrate petition already has more than 76,000 supporters and counting, so youโre in good company.
Three ways to get your business or organisation involved:
๐ค Sign up your workplace to the campaign and join over 150 businesses and organisations who have already signed on as supporters.
๐ Display the free Not A Date To Celebrate poster in your workplace, profile pics or shopfronts.
โค๏ธ Sign and share the national petition urging the Prime Minister to move away from January 26 as a national holiday.
Make Jan 26, โ26 a day where you choose not to just โstay out of politicsโ (not possible) or hand your power over by saying nothing at all.ย
Make it the moment where you stepped into purpose and integrity, and truly showed up for First Nations people when it mattered.
Because silence is not safety, neutrality is not truth, and progress doesnโt happen without courage.